FAQ

  • How do I customise the storybook?

    Once you have purchased the book you will be emailed a link to our character selection tool, where you can choose the appearance and names of the variable characters in the story. The details are captured in our database, and are then sent through to our print company, who print off and deliver your very own storybook to the address you specify during the order process.
  • How long before my book is delivered?

    Books are dispatched by mail within 12 working days (Monday to Friday, not including public holidays) of you placing your order.

  • What do I do if there’s a problem?

    You can contact Andy or Sam at My Own Adventure by e-mail on webmaster@myownadventure.com (see Contact Us page)

  • How safe is your website for online payments?

    We use Paypal to collect your payment and process the transaction. Paypal is a well-known and trusted payment gateway used by companies such as eBay. This ensures that your confidential information remains protected.

  • How can I pay for my book?

    We accept payment online by credit card or debit card. Our payment gateway provider is PayPal, so you can also choose to pay using funds from your PayPal account.